Help Center

We work hard to ensure our site accurately reflects our latest stock holding. We update it in realtime as orders are accepted and dispatched throughout the day.

If you can't find it on the site, we don't have it in stock.

Yes, all orders we dispatch are sent on a fully Tracked & Signed Service, giving us full traceability to ensure you get your orders in a timely and effective manner. 

You will receive emails throughout the life cycle of your order, from receipt to dispatch. We like to keep you informed.

We do out utmost to dispatch orders within 1 working day of receiving your order, howver on occasion we get really busy and it may take amaximum of 2 working days to get your order packed and sent.

When we dispatch you will recieve an email containing a tracking number and details for checking said tracking. The best possible source of information for your delivery is tracking it on the couriers website using the details sent to you by email.

We understand that you may have forgotten that special birthday or present giving moment and have to rush last minute to buy a present. Please check the shipping times prior to ordering as we are unable to defy the laws of physics, our fastest shipping times are the fastest possible.

Customs duties are sometimes applied by the Government in the Customers Country. The rates vary from country to country, some have a higher threshold than others. 

Whilst we do our utmost to ensure all order pass through customs unhindered, some are inevitably stopped and charges applied. 

Customs charges are the responsibility of the Customer. Please check with your local Customs authority prior to making an order. 

Orders which are seized by Customs are the responsibility of the customer. If duties are not paid the item may be destroyed at the cost of the customer. No refunds will be given

You can email us on Info@kicksworldwide.com

WhatsApp Message us on +44 7902 472 632 (no calls)

In order to save costs we prefer not to employ customer support agents to site on the phone all day. Instead we off a live chat service via WhatsApp on the number +44 7902472632. We are available to answer your messages between the hours of 9am and 4pm (UK Time).

Call are not accepted by this number.

In the unlikley event you are unahppy with your purchase we are happy to accept returns up to 14 days after your order date. You can return shoes by sending them to;

Kicks Worldwide
Unit 3 Guid House
221 Kincraog Road, 
Blackpool
FY2 0PJ

We will only accept returns in Unused Condition, along with all the original packaging, stuffing and extras (stickers, keyrings, extra laces or other promitional materials). Items returned to us which do not meet our returns policy will be refused a refund and returned to the customer.

Also, in order to process your returns quickly and efficiently, please include your Order Number in the return.