You will receive emails throughout the life cycle of your order, from receipt to dispatch. We like to keep you informed.
We do out utmost to dispatch orders within 1 working day of receiving your order, howver on occasion we get really busy and it may take a maximum of 2 working days to get your order packed and sent.
When we dispatch your order; you will receive an email containing a tracking number and details for checking said tracking. The best possible source of information for your delivery is tracking it on the couriers website using the details sent to you by email.
We understand that you may have forgotten that special birthday or present giving moment and have to rush last minute to buy a present. Please check the shipping times prior to ordering as we are unable to defy the laws of physics, our fastest shipping times are the fastest possible.
In order to save costs we prefer not to employ customer support agents to site on the phone all day. Instead we offer a live chat service via WhatsApp on the number +44 7902472632. We are available to answer your messages between the hours of 8am and 4pm (UK Time).